Confirm the benefit first

Some Aflac policies include a wellness, health screening or preventive-care benefit. The qualifying service, frequency and insured person must match the policy. A routine appointment is not automatically eligible under every product.

Get ready to file

  • Check the policy’s eligible services and frequency limits.
  • Record the service date, provider information and insured person.
  • Review which supporting details the claims channel requests.
  • Submit through the appropriate insurer or administrator.

A simple example

Imagine you complete a screening that appears in your policy’s benefit schedule. Before filing, confirm that the screening date is within coverage, that the service qualifies and that the frequency limit has not been reached. This is an illustration, not a guaranteed benefit.

Find current filing instructions

Aflac wellness claim guide ↗
Product and service references: Official Aflac source 1 ↗. Reviewed October 12, 2026. Confirm current policy documents with an advisor.